Introduction:

We at ANITRA have created this privacy policy because we know that you care about how information you provide to us is used and shared. This privacy policy relates to the information collection and use practices of ANITRA in connection with our services, which are made available to you through the platform. By visiting our app/website and /or using our services on the platform, you are agreeing to the terms of this privacy policy and the accompanying terms of use. Capitalized terms not defined in this privacy policy shall have the meaning set forth in our terms of use.

Information Collection and use:

Our primary goals in collecting personally identifiable information are to provide you with the product and services through app, site, including but not limited, to the services, to communicate with you, and to manage your registered user account, if you have one.

Information Collected on registration:

If you desire to have access to certain restricted sections of the app/site, you will be required to become a registered user, and to submit certain personally identifiable information to ANITRA. This happens in number of instances, such as when you sign up for the service, or if you desire to receive marketing materials and information. Personally, identifiable information that we may collect in such instances may include your IP address, full user name, password, email address, city, telephone number, and other information that you decide to provide us with.

Mobile Number and OTP Verification:

ANITRA allows you to sign up and log in using your mobile number followed by OTP verification. If you sign up using Mobile number, Anitra may also ask for some of the private information like name, address details in order to create your account.

Use of Contact Information:

In addition, we may use your contact information to market to you, and provide you with information about, our products and services, including but not limited to our services. If you decide at any time that you no longer wish to receive such information or communication from us, please un-follow us, or follow the unsubscribe instructions provided in any of the communications.

Confidentiality

If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.

Access to Website/Application

We will do our utmost to ensure that availability of the website/application will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.

Children

Use of our websites or applications (including third party’s website/application) is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may use only with the involvement of a parent or guardian.

Taxes

You shall be responsible for payment of all fees/costs/charges associated with the associated with availing the services from us and you agree to bear any and all applicable taxes including but not limited to VAT/CST, service tax, GST, duties and cesses etc.

Fraud and abuse:

We use information to prevent and detect fraud and abuse in order to protect the security of our buyers and sellers. We caution our seller communities that we don’t call or message or email any of our users, buyers and sellers demanding money, assets or data for our operations. We operate and communicate through proper channels. Please see through our grievance page as well as communication address – email and physical address before addressing people or organisation. Any frauds detected should be informed to us first later before moving legally. This shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles. The jurisdiction of the courts in Hyderabad, Telangana, India shall have the exclusive jurisdiction to determine any disputes arising in relation to, or under related to fraud and abuse.

Licence for website access

This website or any portion of this website (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without express written consent of Amazon Seller Services Private Limited and / or its affiliates, as may be applicable

Cookies:

Like many websites/app, we also use “Cookie” technology to collect additional website/app data and to improve the site/app and our services. A cookie is small data file that we transfer to your computer’s hard disk. We do not use cookies to collect personally identifiable information. ANITRA may use both session cookies and persistent cookies to better understand how you interact with app/website and our services. A session cookie enables certain features of the site/app and our services and is deleted from your computer/mobile when you disconnected from your site/app. A persistent cookie remains after you close your browser or app and may be used by your browser/app on subsequent visit to the app/site. Persistent cookies can be removed by following your web browser help file directions.

Security:

ANITRA is very concerned about safeguarding the confidentiality of your personally identifiable information. We employ administrative, physical and electronic measures designed to protect your information from unauthorized access.

Changes to this Policy:

We may revise this privacy policy from time to time; each version will apply to information collected while it was in place. We will notify you of any material changes to our privacy policy by posting the new privacy policy on our site/app. You are advised to consult this privacy policy regularly for any changes.

This Privacy policy is effective as of April 1, 2024. Thoughts/questions about this policy?, Please let us know.

Refund & Cancellation Policy:

There are no refund policies for livestock trading services. The other services will follow the refunding policy of third party, who is supplying the respective product/services.

Contact and Feedback Mechanism:

Your feedback and queries are invaluable in helping us serve you better. Should you have any concerns or suggestions, please reach out to: